Privacy Policy

Effective Date: February 2026

Garan Incorporated and its subsidiaries (“Garan,” “we,” “our”) is committed to protecting your privacy and to being transparent about our privacy practices, including how we treat your personal information (“Information”). This Privacy Policy (“Policy”) applies when you interact with us through our online properties (including our websites and mobile applications), our social media pages or handles, our products and services, and when we communicate with each other (the “Services”).  It also applies anywhere it is linked. It does not apply to third-party websites, mobile applications, or services that may link to the Services or be linked to from the Services. Please review the privacy policies on those websites and applications directly to understand their privacy practices.

We may change, modify, add, or remove portions of this Policy at any time, and any changes will become effective immediately upon being posted unless stated otherwise.  If we change this Policy, the changes will be posted on our website. 

Residents of California and certain other regions have specific additional rights listed below.

1. What information does Garan collect?

We collect Information from you directly, from the devices you use to interact with us, and from third parties. We may combine Information from the Services with Information we obtain from other sources. We may use and share Information that we aggregate (compile to create statistics that cannot identify a particular individual) or de-identify (strip Information of all unique identifiers such that it cannot be linked to a particular individual) at our discretion.  This includes the Information listed below.

Information you provide to us

• Contact Information, including name, email address, telephone number, and address.
• Content you may include in survey responses.
• Information contained in your communications to us, including call recordings of customer service calls.
• Information you make available to us via a social media platform. Please be mindful about posting to social media webpages relating to Garanimals, Garan and/or its employees. We urge anyone posting on social media to be considerate of others, including children, who may read such posts.
• Any Information or data you provide by interacting in our online forums and chatrooms, or by commenting on content posted on our Services. Please note that these comments are also visible to other users of our Services.
• Information you provide when using our Services.
• Any other Information you provide to us.

Information we collect automatically

Garan gathers certain Information based upon when and how you use the Services. We and partners working on our behalf may use log files, cookies, or other digital tracking technologies to collect the following Information from the device you use to interact with our Services. 

• Device Information, including IP address, device identifiers, and details about your web browser.
• Analytical Information, including details about your interaction with our website, app, and electronic newsletters.
• Diagnostic Information, including web traffic logs.
• Advertising Information, including special advertising and other unique identifiers that enable us or third parties working on our behalf to target advertisements to you. Please be aware that our advertising partners may collect Information about you when you visit third-party websites or use third-party apps. They may use that Information to better target advertisements to you on our behalf.
• To opt out of certain targeted advertising and cookies, please access this link.

Information we may collect from other sources

• Information about your interaction with advertisements on our Services, or ads that we place on third party websites, from online advertising companies.
• By clicking any “Shop At Walmart.com,” “Shop At Amazon,” or other “Shop At” affiliate buttons or links, you are directed to the websites operated by those entities, where you are subject to the privacy policies at those websites. Those entities do not share any personally-identifiable Information with us. The only data they provide to us is point of sale data such as quantity of a particular product sold by location.
• Information about your interests, activities, and employment history from social networks and other places where you choose to share Information publicly.
• Aggregated data about products purchased from partner websites.
• If you decide to invite others to the Services, we will collect your and the other person’s names, email addresses, and/or phone numbers to send an email or text message and follow up with the other person. You agree that you will obtain the other person’s consent before giving us his or her contact information. You also agree that you will not send us the contact Information of a minor. We will inform any other person you invite that you gave us his or her Information in the invitation email.

2. How does Garan use your information? 

We may use the Information we collect from you for the following purposes.

• Service functionality: To provide you with our Services and conduct general business operations, such as recordkeeping and audits.
• Service improvement: To improve and grow our Services, including to develop new Services and understand how our Services are being used, our customer base and purchasing trends, and the effectiveness of our marketing.
• Personalization: To offer you recommendations and tailor the Services to your preferences.
• Advertising and marketing: To send you marketing communications such as emails, personalize the advertisements you see on our Services and third-party online properties, and measure the effectiveness of our advertising. We may share your Information with business partners, online advertising partners, and social media platforms for this purpose.
• Security: To protect and secure our Services, assets, network, and business operations, and to detect, investigate, and prevent activities that may violate our policies or be fraudulent or illegal.
• Legal compliance: To comply with legal process, such as warrants, subpoenas, court orders, and lawful regulatory or law enforcement requests and to comply with applicable legal requirements.
• We may process your Information for the purposes in this section with the assistance of artificial intelligence technologies such as machine learning and large language models that analyze and learn from your Information.

3. How does Garan share your information?

We may share any of the Information we collect with the following recipients.

• Affiliates and other Garan divisions: We share Information with other divisions of Garan and with Garan affiliates.
• Service providers: We engage vendors to perform specific business functions on our behalf, and they may receive Information about you from us or collect it directly.  These business functions include:
  • Supporting Service functionality, such as vendors that support event registration, customer service and customer relationship management, subscription fulfillment, freight services, application development, list cleansing, postal mailings, and communications.
  • Auditing and accounting firms, such as firms that help us create our financial records.
  • Professional services consultants, such as firms that perform analytics, assist with improving our business, provide legal services, or supply project-based resources and assistance.
  • Analytics and marketing services, including entities that analyze traffic on our online properties and assist with identifying and communicating with potential customers.
  • Security vendors, such as entities that assist with security incident verification and response, service notifications, and fraud prevention.
  • Information technology vendors, such as entities that assist with website design, hosting and maintenance, data and software storage, and network operation.
  • Marketing vendors, such as entities that support distribution of marketing emails.
• Business partners: From time to time, we may share your contact Information with other organizations for marketing purposes.
• Online advertising partners: We partner with companies that assist us in advertising our Services, including partners that use cookies and online tracking technologies to collect Information to personalize, retarget, and measure the effectiveness of advertising.
• Social media platforms: If you interact with us on social media platforms, the platform may be able to collect Information about you and your interaction with us. If you interact with social media objects on our Services (for example, by clicking on a Facebook “like” button), both the platform and your connections on the platform may be able to view that activity. To control this sharing of Information, please review the privacy policy of the relevant social media platform. Garanimals does not receive any Information from these social networking sites.
• Government entities/Law enforcement: We may share Information when we believe in good faith that we are lawfully authorized or required to do so to respond to lawful subpoenas, warrants, court orders, or other regulatory or law enforcement requests, or where necessary to protect our property or rights or the safety of our employees, our customers, or other individuals.
• Other businesses in the context of a commercial transaction: We may change our ownership or corporate organization while providing the Services. We may transfer to another entity or its affiliates or service providers some or all Information about you in connection with, or during negotiations of, any merger, acquisition, sale of assets or any line of business, change in ownership control, or financing transaction. We cannot promise that an acquiring party or the merged entity will have the same privacy practices or treat your Information as described in this Policy.

4. What are your choices regarding collection, use, and distribution of your information?

Email Unsubscribe: Based on the information provided on the “Contact Us” page, we may from time to time send you e-mail or other communications regarding current promotions, specials, and new additions to Garanimals.com. You may "opt-out," or unsubscribe from such communications by clicking on the link provided therein or by sending an e-mail to [email protected] with "unsubscribe" as the subject line. After doing so, you will not receive future promotional emails unless you request to receive them.

Ad Choices: You have options to limit the information that we and our partners collect for online advertising purposes.

• You may disable cookies in your browser or mobile device using their settings menus. Your mobile device may give you the option to disable advertising functionality. Because we use cookies to support Service functionality, disabling cookies may also disable some elements of our online properties.
• The following industry organizations offer opt-out choices for companies that participate in them: the Network Advertising Initiative, the Digital Advertising Alliance, and the European Interactive Digital Advertising Initiative.
• You may use our cookie settings menu by clicking the cookie banner or shield in the bottom left if you have already made a cookies decision.
• You may contact us directly.

If you exercise these options, please be aware that you may still see advertising, but it will not be personalized. Nor will exercising these options prevent other companies from displaying personalized ads to you. If you delete your cookies, you may also delete your opt-out preferences.

Do Not Track: Your browser or device may include “Do Not Track” functionality. The information collection and disclosure practices and the choices that we provide to you will continue to operate as described in this privacy policy, whether a Do Not Track signal is received.

Jurisdiction-specific rights: You may have certain rights with respect to your information depending on your location or residency. Please see “privacy disclosures for specific jurisdictions” below. 

5. What about children’s privacy?

In accordance with the Children's Online Privacy Protection Act of 1998, we do NOT solicit or knowingly collect any Information from children under the age of 13. If we discover that we have inadvertently collected Information from anyone younger than the age of 13, we will delete that Information. Please contact us with any concerns.

6. Other important information?

Security: We use a combination of physical, technical, and administrative safeguards to protect the Information we collect through the Services. While we use these precautions to safeguard your Information, we cannot guarantee the security of the networks, systems, servers, devices, and databases we operate or that are operated on our behalf.

Data Retention: We may store Information about you for as long as we have a legitimate business need for it. We determine the retention period for the Information that we collect based on the length of time we need to retain the Information to achieve the purposes for which we collected it, any legal or regulatory requirements applicable to such Information, internal operational needs, and any need for the Information based on any actual or anticipated litigation or investigation.

Cross-border data transfers: We may collect, process, and store your Information in the United States and other countries. The laws in the United States regarding Information may be different from the laws of your country. Any such transfers will comply with safeguards as required by relevant law. 

 

7. Privacy Disclosures for Specific Jurisdictions?

California Consumer Privacy Rights 

The California Consumer Privacy Act (“CCPA”) provides California residents with rights to receive certain disclosures regarding the collection, use, and disclosure of Information about them, as well as rights to know/access, correct, delete, and limit disclosure of Information.  If you are a California resident, you have the right to be free from discrimination based on your exercise of these rights. If we collect Information subject to the CCPA, that Information, our practices, and your rights are described below.

1. Notice at Collection Regarding the Categories of Information Collected

The following table summarizes the categories of Information we collect; the categories of sources of that Information; whether we disclose, sell, or share that Information to service providers or third parties, respectively; and the criteria we use to determine the retention period for such Information. The categories we use to describe Information are those enumerated in the CCPA. We collect this Information for the purposes described above in “How We Use Your Information.”

We determine the retention period for each of the categories of Information based on the factors in Section 6 above.  

Entities to whom we disclose Information for business purposes are service providers, which are companies that we engage to conduct activities on our behalf. We restrict service providers from using Information for any purpose that is not related to our engagement. 

Entities to whom we “sell” or with whom we “share” information are third parties. Under the CCPA, a business “sells” Information when it discloses Information to a company for monetary or other benefit. A company may be considered a third party either because we disclose Information to the company for something other than an enumerated business purpose under California law, or because its contract does not restrict it from using Information for purposes unrelated to the service it provides to us.  A business “shares” Information when it discloses Information to a company for purposes of cross-context behavioral advertising.

2. Your rights under the CCPA

• Opt out of sale or sharing of Information: You have the right to opt out of our sale or sharing of your Information to third parties. To exercise this right, please visit our Do Not Sell or Share My Information webpage or contact us. Your right to opt out does not apply to our disclosure of Information to service providers.
• Limit the use of your sensitive Information: You have the right to limit our use of your sensitive Information if we use such Information to infer characteristics about you.
• Know and request access to and correction or deletion of Information: You have the right to request access to Information collected about you and Information regarding the source of that Information, the purposes for which we collect it, and the third parties and service providers to whom we sell, share, or disclose it. You also have the right to request in certain circumstances that we correct Information that we have collected about you and to delete Information that we have collected directly from you. Please contact us to exercise these rights.

3. Financial incentives

We may offer you the opportunity to participate in special promotions and programs from time to time. Your participation is voluntary. If we provide this offer, we will obtain your consent to collect your Information in connection with your participation. The category of Information we collect will depend on the specific promotion but will be limited to the categories described in this Policy, which we use to facilitate your participation in the program and to market to you. If we run the program jointly with a business partner, we may disclose the Information to that business partner. 

You may opt in to the program using the means we present to you, such as an online registration page, at the time we make the offer. You may opt out of the program at any time by following the instructions in the “Contact” section. 

The program we offer may qualify as a financial incentive program (“FIP”) under California law. We are required to explain how the value you receive from FIPs is reasonably related to the value that we receive from the Information you provide to us. We use the Information you provide to market to you, including by sending you direct marketing emails. We disclose the Information you provide to business partners because it gives them an opportunity to find new audiences that may like their products. These activities generate revenue for us that we believe is reasonably related to the benefit you receive from participating in our programs.  We believe this good faith estimate of the value is reasonable because it is based on internal data about the value of marketing leads and, if we disclose Information to business partners, our calculation of the value of Information as a fraction of the total value of our contract with those business partners.  The program rules may contain additional, related information. 

California “Shine the Light”/Third Party Marketing

Residents of the State of California have the right to request Information from Garanimals regarding other companies to which Garanimals has disclosed certain categories of Information during the preceding year for those other companies’ direct marketing purposes. If you are a California resident and would like to make such a request, please use the contact Information provided above.

European Economic Area, United Kingdom, and Switzerland

Our website and Services are intended for United States customers only, but may be accessible outside of the United States. In these instances, we process “personal data,” as that term is defined in the General Data Protection Regulation (“GDPR”).  Our lawful bases of processing of your Information may be consent, our legitimate interests, or to comply with applicable law, depending on the specific processing.

If you are located in the EEA, U.K., or Switzerland, you have the following rights.

• Access and Portability: Request access to Information we hold about you or request transmission of your data to a third party.
• Correction: Request that we rectify inaccurate or incomplete Information we store about you.
• Erasure: Request that we erase Information when such Information is no longer necessary for the purpose for which it was collected, when you withdraw consent and no other legal basis for processing exists, or when you believe that your fundamental rights to data privacy and protection outweigh our legitimate interest in continuing the processing.
• Restriction of processing: Request that we restrict our processing of Information if there is a dispute about the accuracy of the data; if the processing is unlawful; if the processing is no longer necessary for the purposes for which it was collected but is needed by you for the establishment, exercise or defense of legal claims; or if your request to object to processing is pending evaluation.
• Objection to processing: Object to processing of your Information based on our legitimate interests or for direct marketing (including profiling). We will no longer process the Information unless there are compelling legitimate grounds for our processing that override your interests, rights, and freedoms, or for the purpose of asserting, exercising, or defending legal claims.
• Transfers: Obtain Information about and a copy of the safeguards we use to transfer Information across borders.

Please contact us to exercise these rights.

Users who are located in the European Economic Area (“EEA”), U.K., or Switzerland have the right to lodge a complaint about our data collection and processing actions with the supervisory authority concerned. Contact details for data protection authorities are available here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.   

8. How do I contact Garanimals.com with privacy questions, concerns, or to exercise my rights?

If you have any questions or concerns about this Policy, the practices of Garan, or your dealings with Garan, please contact us using one of the methods below. 

Email: Send a message to [email protected] or through the “Contact Us” page above.

Telephone: 855-792-2091 (toll-free)

Mail:

Garanimals Privacy Officer 

 c/o Garan Information Technology

100 Jack Wallace Blvd. 

Starkville, MS 39759

Submitting requests: You may request to exercise your rights by submitting the form linked on this page or making a request using the contact information above.  There may be an exception to the rights described in this Policy, which we can explain when you contact us.  

If you are a California resident, you may authorize another individual or a business registered with the California Secretary of State, called an authorized agent, to make requests on your behalf. We may have a reason under the law why we do not have to comply with your request, or why we may comply with it in a more limited way than you anticipated. If we do, we will explain that to you in our response.

Verification: We must verify your identity before responding to your request. We verify your identity by asking you to provide personal identifiers that we can match against Information we may have collected from you previously. We may need to follow up with you to request more Information to verify identity. 

We will not use Information we collect in connection with verifying or responding to your request for any purpose other than responding to your request.